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MediaMonkey 4.1.29 adds compatibility with iOS 14 devices MediaMonkey 4.1.30 fixes compatibility with iTunes 12.10.9 MediaMonkey 5.0 / 4.1.31 fix issues with older iPods and iTunes compatibility MediaMonkey 5.0.2 / Apple Sync Plugin (for MediaMonkey 4) add compatibility with iOS 15 devices MediaMonkey 5.0.2 / iPod Sync Plugin (for MediaMonkey 4) fixes compatibility with iPod devices used with iTunes 12.12.2 MediaMonkey 5.0.3 Fixes compatibility issues for 32-bit Windows PCs syncing with iOS devices. MediaMonkey 5.0.4 / iPod Sync Plugin 16 (for MediaMonkey 4) Adds compatibility with iOS 16.

MediaMonkey for Windows Apple Device Compatibility:

MediaMonkey doesn’t yet support the firmware on your device, and we’re working on an update.

You’re running an outdated version of MediaMonkey, and the version of iTunes that is running or the device is only supported on a more recent release.

– if you prefer to sync using iOS device drivers without installing iTunes, see this article. To get to the desktop version manually, scroll down to “Looking for other versions?” and click on “Windows >” and you’ll be presented with the desktop version instead. – if you attempt to download iTunes directly from the Apple site, you’ll initially be presented with the Microsoft Windows Store version. You need to install the latest desktop version of iTunes ( 64-bit version | 32-bit version ) to resolve this.

You’re running an outdated version of iTunes or the version of iTunes from the Windows Store (which is not compatible with MediaMonkey).

If you see this error message it generally means that either: Upgrades to the iOS firmware on iPhone, iPod touch, and/or iPad can break MediaMonkey’s ability to communicate with these devices correctly, triggering an error that the ‘…firmware is not compatible with this version of MediaMonkey’ OR ‘Please install the desktop version of iTunes.’